Delivery

How much do you charge for delivery?

Quick delivery is free within the UAE for all orders over AED 200 excluding VAT. Orders under AED 200 will be charged AED 15 for delivery within the UAE


What countries do you offer delivery to?

For now we deliver only within United Arab Emirates.


Out of delivery area

Delivery might be possible to these locations please contact customer service at info@ukrtrading.ae  however it may require extra transit time and charge

Jebel Ali Free Zone

Abu al Abyad

Al Tawelah

Al Shalelah

Al-Aryam Island

Ghantoot

Habshan

Al Mu'azaz

Al Ad'la

Swehan

Halat Al Bahrani

Khalifa Port

Liwa Oasis

Marawah

Sila

Liwa

Dalma

Al Adla

Al Faya

Al Haffar

Al Khatim

KIZAD

Sowwah Island

Zayed Military City

Nahwa

SAIF ZONE

Nahil

Rimah

Al Arad

Al Khazna

Al Dhahrah

Al Wagan

Al Qoua

Hadhf

Ma'ali

'Masfut

Shariyah

Sinadil

Sufayri

Suhaylah

Adgat

Al Badiyah

Al Haybah

Dahir

Haqil

Harat Zutut

Harf

Hatiyah

Lakayym

Masah

Maydaq

Mu'taridah

'Mukhtaraqah

Murbad

Murrah

Ramlah

Riyamah

Saqamqam

Siqattah

Zuyud

Yes. The self pick up is available in Ras Al Khor industrial area, Dubai. Work timing is 8:30 to 6 pm, Saturday to Thursday except of public holidays. Please request exact location sending a message via WhatsApp or e-mail. The payment options are via Visa, Mastercard, Apple Pay, Mercury, Union Pay, American Express or cash.

How long does delivery take?

We deliver within 1-3 working days within UAE. This excludes Fridays and National Holidays.

Orders placed after 12 pm will be shipped on the next working day.


How do I know if my order has been shipped?

You will receive a notification email once your order has been shipped.

Our delivery team will contact you prior to delivery to confirm your presence at the given location.


Payments

Which payment options do you accept?

Payment can be done in advance online or cash on delivery. We accept credit and debit cards via our secure website. Alternatively, if you’re inside the UAE, you can pay with cash on delivery. You can shop with confidence, knowing that transactions are protected by the highest level of security.


Can I cancel an order online?

It is not possible to cancel an online order without contacting one of our service representatives.. Please contact us via e-mail info@ukrtrading.ae phone or WhatsApp provided on the website as soon as possible if you wish to cancel or amend your order, we are always happy to help.