FAQ Page

FAQ Page

شراء اي منتج من متجرنا الاكتروني او من مركز الشركة يمكن اعاده او استبدال كل او جزء من المشتريات خلال ٧ ايام من تاريخ الفاتورة

Buying Any product from Online store on direct in our has free return within 7 cleared day from the date of purchase

المنتج يجب ان يكون في التغليف الاصلي و مع الفاتورة الاصليه
في حال عروض التوصيل المجاني يتم تحمل رسوم ١٥ درهم للتوصيل و الارجاع
في حال رغبه المشتري ب اعاده المنتج يتحمل مبلغ التوصيل و يتم اعاده مبلغ المنتج فقط
لا يتم خصم اي مبلغ من قيمه المنتج في حال كان في حالته الاصلية
في حاله استلام صنف معطوب او غير كامل او لا يعمل يجب ابلاغنا خلال ٢ ايام من تاريخ الاستلام و سوف يتم تبديل الصنف بعد التأكد ب نفس الصنف جديد ولا يمكن التبديل لصنف اخر
استعادة الامول تكون لقيمه المنتج فقط من دون رسوم الشحن و في حال التسديد من البطاقة الاتمانيه يكون الارجاع لنفس البطاقة خلال ١٠ ايام
في حال الدفع النقدي لقيمه اقل من ٥٠٠ درهم يمكن الاختيار بين ترك المبلغ رصيد لشراء جديد او استلام المبلغ ب شيك او تحويل بنكي خلال ١٥ يوم
لاعادة مشتريات اكثر من ٥٠٠ درهم يتم اصدار شيك او تحويل بنكي بعد التاكد من معلومات خلال ٧ ايام عمل
Item should be in Original Box and with Original invoice
return is free of charge always
In the Free delivery offer customer need to pay 15 AED return charge incase he change mind to buy the item
Incase item damage, Broken, missing parts or not working customer should report in 2 days from receiving the item and will exchange with same item for free ,
Damage or Broken item cant be changed with other item
Money refund for return items will be within 10 days from date of return and will be to same credit card holder
Items paid in cash bellow 500 AED money will be in customer account and can be return by cheque or bank transfer with 15 days
for any purchases over than 500 AED , return after verify customer account within 7 working days , to Bank account or named cheque
Customer Service Contact : return@ukrtrading.ae / 00971 55 2111940

www.UkrTrading.ae

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SAMPLE 2

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SAMPLE 3

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SAMPLE 4

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SAMPLE 5

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